Methodology IT
Web design, hosting & AI agents · Los Angeles

Most websites just sit there.
Yours goes to work.

We design it, host it, keep it current, and put agents on it that answer, qualify and book — so the people who find you at midnight are customers by morning. Designed and hosted in Los Angeles. One monthly fee, nothing up front.

$0 up front · $349/moor $2,500 onceChanges in 24 hoursLive in about a week
Last night on a site we built
Visitor arrived from GoogleSearched “emergency plumber near me”
Chat agent answeredPricing and service area, straight from your site
Appointment bookedTuesday 9:00 AM, on your calendar
Waiting in your inboxName, number and what they need

Illustrative — a typical night, not a specific client.

The gap

You are paying for traffic you never meet.

Most small-business websites are a brochure with a contact form. People arrive, find no answer, and go to whoever replies first.

A brochure site

Someone searches at 11pm, finds you, and leaves because there is nobody to ask.

Your site says what you did in 2019, because changing it means a quote and a wait.

The enquiry form emails you. You reply on Tuesday. They booked someone else on Monday.

You have no idea how many people came, or what they wanted.

A site we build

Someone searches at 11pm, gets an answer in seconds, and books before they close the tab.

You send a change at 4pm. It is live tomorrow. There is no invoice.

The appointment is on your calendar before you have read the email.

You open one summary in the morning and know exactly what happened.

How it works

Six things that turn a visit into a customer.

Not a redesign. A site that is found, answers, and books — then keeps changing without costing you anything to change.

/ 01

Built for you, not from a template

Your site is designed around what you actually sell and who actually buys it. You see it, change it, and it is live — inside a week.

/ 02

Changes back in 24 hours

Ask for as much as you like. Requests go to the same helpdesk you already use and come back the next working day, not next quarter.

/ 03

Found before it is visited

Search optimisation, speed and structure so the site turns up when someone is actually looking — not just when they already know your name.

/ 04

Answered the moment they ask

The chat agent replies from your own content in seconds, at 11pm on a Sunday, and says so honestly when it does not know.

/ 05

Booked, not just captured

A form collects a name. The agents offer real availability and put the appointment on your calendar while the visitor is still interested.

/ 06

Handed to a person cleanly

Anything an agent should not answer goes to you with the whole conversation attached, so nobody has to repeat themselves.

The terms

Nothing up front. Nothing slow.

$0
Up front — the build is included
24 hrs
To turn round any change
1 week
From kick-off to live
24/7
Someone answering the phone
The plans

Three plans. One monthly fee.

A website that costs money to change is a website that stops changing. So we stopped charging for changes.

Care
$149/month

For a site you already like. We keep it fast, safe and current.

  • Hosting, security, daily backups and monitoring
  • Software and plugin updates
  • Unlimited content changes
  • Uptime monitoring and a real person to call
  • Month to month, cancel any time
Talk to us
ManagedMost popular
$349/month

For a site that needs rebuilding. Design and build included, nothing up front.

  • Everything in Care
  • Full design and build included
  • Chat agent included — a $149 value
  • Layout changes and new pages any time
  • Forms and links to the tools you use
  • Quarterly design review
Start with Managed
Growth
$749/month

For a site that has to bring in work, not just represent you.

  • Everything in Managed
  • Search optimisation and a monthly report you can read
  • Two campaign pages a month, built to convert
  • Conversion tracking on every enquiry
  • Chat and phone agents both included — a $299 value
  • Priority queue — same-day turnaround
Talk to us

All prices per month, excluding tax. 24-hour turnaround applies Monday to Friday.

The agents

A website that answers, books and follows up.

Most websites can only wait to be read. Yours can hold a conversation at 11pm, put the appointment in your calendar, text over the price list and chase the people who never replied — then hand you a person who is already halfway to buying.

Answers the question
From your own pages, in your words — and it says so when it does not know, instead of inventing something you will have to apologise for.
Books the appointment
Into your actual calendar, while they are still reading. Not a contact form that emails someone who is on site until six.
Texts them what they asked for
The price list, the menu, the spec sheet, the parking instructions — sent to their phone before they have closed the tab.
Emails the quote
With the numbers they just gave it, so the follow-up is already written by the time you open your laptop.
Hands over to a person
With the whole conversation attached. Nobody has to explain themselves twice, which is where most enquiries quietly die.
Chases the ones who go quiet
One polite nudge a day later. That single message is the difference between a lead and a lost one.

Chat agent

$149/month · up to 500 conversations a month
  • Answers from your own siteTrained on your pages, services and documents. It only answers what it can source.
  • Captures the enquiryName, contact and what they need, in your inbox before morning.
  • Books appointmentsOffers your real availability and puts it on the calendar.
  • Hands off cleanlyPasses to a person with the conversation attached.

Phone agent

$249/month · up to 500 calls a month
  • Answers the calls you missAfter hours or when every line is busy — a voice, not a voicemail box.
  • Takes a proper messageWho called, why and how urgent, in writing within a minute.
  • Books and reschedulesThe calls that are otherwise three voicemails and a callback.
  • Escalates what mattersYou decide what counts as urgent and it puts those through.
Take both — chat and phone
$398 separately, so you save $99. Both work on any website, not only one we built — and they are already included from Managed upwards.
$299/month

Managed includes the chat agent. Growth includes both, at no extra cost.

Methodology IT

Let’s look at your site together.

Twenty minutes, no pitch deck. We will tell you honestly whether it needs rebuilding or just looking after.

Book a 20-minute call
Methodology IT · Los Angeles · methodologyit.com · Pricing effective September 2026